Updated and Effective as of January 10, 2012

This Privacy Policy applies to Winshuttle LLC’s (“Winshuttle”) collection and use of personally identifying information (“Personal Information”) that we may gather when you visit our Website:, purchase, license, or Use our Platform: Connect, or contact us. By Using Winshuttle products or services, you expressly consent to the collection, processing, and use of your Personal Information according to this Privacy Policy. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Winshuttle.

If you have questions or complaints regarding our privacy policy or practices, please contact us at Winshuttle LLC, 20021 120th Ave. NE, Ste 101, Bothell, WA 98011, United States, Telephone + 1 (800) 711-9798, Email:

Winshuttle has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s Program Requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at If you are not satisfied with our response, you can contact TRUSTe’s online Dispute Resolution.

The TRUSTe program only covers information that is collected through this Web site, and does not cover information that may be collected through software downloaded from this Web site.

Winshuttle complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Winshuttle has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Winshuttle’s certification, please visit the Safe Harbor website:

Collection and Use of Personal Information

Winshuttle may ask you to provide information that personally identifies you or is otherwise personally identifiable in certain circumstances, including for example when you download, update or upgrade products, or ask for additional information. Examples of Personal Information we collect include without limitation your name or business name, phone number, e-mail address, IP address of the computer you are using or used and occupation.

Winshuttle may use your Personal Information for three primary purposes:

  • To issue required product keys and/or user identifications.
  • To send you information and instruction for product download, evaluation download and product updates.
  • To alert you for product upgrades, special offers, updated information and other new services from Winshuttle.

Winshuttle will not sell, rent or otherwise share your Personal Information, nor will Winshuttle provide to third parties your Personal Information unless Winshuttle has your consent (which Winshuttle may infer has been granted based on circumstances of use of and specific product requests) other than as outlined in the policy and, (1) sharing your Personal Information is required to provide the product or service you have requested, or (2) Winshuttle needs to send your Personal Information to companies which work on its behalf in order to provide you a product or service such as a hosting provider and an email service provider to send emails on our behalf (which companies will not have any right to use your Personal Information we share with them beyond what is necessary to assist Winshuttle). Winshuttle will disclose your Personal Information only to the extent required in the event it must respond to subpoenas, court orders or other legal process, or if Winshuttle finds that your actions on violate any terms of use, any usage guidelines for specific products or services, or any terms of any license agreements you agree to.

If Winshuttle is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Use of Cookies

In addition to collecting Personal Information, Winshuttle may set and access Winshuttle “cookies” on your computer. A cookie is a small amount of data, often including an anonymous unique identifier that is sent to your computer’s browser from a web site and stored on your hard drive. However, your browser has modifiable preferences which allow you to accept all cookies, reject all cookies, or notify you when a cookie is set. In order to protect your privacy, your browser only permits a web site to access cookies it has sent to you, not the cookies sent to you by other sites.

If you set your computer to reject all cookies, you may not be able to use certain portions of that require you to sign in to allow access to the cookie set on your browser. uses its own cookies, if at all, for a limited number of purposes, and all Personal Information that may be included in the cookie is subject to this Privacy Policy. Examples of uses include without limitation accessing your Personal Information when you sign in, so that Winshuttle can provide you with customized content; keeping track of preferences as you are using; estimating and reporting traffic information on; and conducting research to improve content and services. Other uses may occur.

The use of cookies by our affiliates, tracking utility company and service providers on is not covered by our privacy statement. We do not have access or control over these cookies.

We employ a software technology called clear gifs (a.k.a. Web Beacons) on, that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

As is true of most Web sites, uses third party tracking-utility partner to gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Access to Personally Identifiable Information

If your personally identifiable information changes you may correct, update or deactivate it by logging into your account and accessing your member information page or by emailing our Customer Support at We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We will use your name and email address to send newsletters, Winshuttle surveys and Winshuttle product offerings to you. Go to our Subscription center to update your preferences or to unsubscribe.

Security for Your Personal Information

Winshuttle has security measures in place to protect against the loss, misuse, and alteration of your Personal Information on our servers. Personal Information provided to Winshuttle is stored securely with access restricted to authorized personnel only. Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security. If you have any questions about security on our Web site, you can contact us at


We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information.  We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial from our site, please email us at

Link to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Winshuttle. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Winshuttle Mobile App

  1. Acquired Information:
    Winshuttle Mobile app does not have option of registration, therefore it does not collect user’s personal information like name, phone, email-id etc. It only uses user’s credentials which user get from registering on other Winshuttle product i.e. “Winshuttle Workflow server”.
  2. Scope of use of acquired information:
    User’s credentials are used to retrieve tasks, assigned to user on “Winshuttle Workflow Server” site.
    Complete, approve or reject retrieved tasks with comment for logged in user.
  3. Our Disclosure for Acquired Information:
    Winshuttle Mobile app will not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content outside of Winshuttle. Information will only be used by Winshuttle products.
  4. Security for Acquired Information:
    Winshuttle Mobile app will take appropriate technical measures to protect the user’s credentials and traffic data provided to it or collected by it. .Your credentials and traffic data can only be accessed by products of Winshuttle.

Public Forums

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to Winshuttle at the address given on our “Contact” page. Winshuttle will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Privacy Policy. If you have any questions regarding this policy, please contact Winshuttle.

Transmission of Personal Information Across Nationalities

Certain of your Personal Information, which may be deemed “personal information” for purposes of various state, federal or other privacy laws, may be collected, transmitted, stored and used by Winshuttle as set forth in this Privacy Policy.  By making use of any Winshuttle Products and/or Services you are hereby deemed to expressly authorize and consent to the collection, transmission, storage and use of such information by Winshuttle, including the possible transmission of such information out of your country of domicile (for EU residents, such information may be tranmitted to and stored and used in the United States of America).

Notification if Privacy Policy Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us via email at or via postal mail at Winshuttle LLC, 20021 120th Ave. NE, Ste 101, Bothell, WA 98011.United States.


TRUSTe European Safe Harbor certification